Job Description

Change Manager

Our client, a leader in the IT industry, is seeking a Change Manager to support the successful implementation of a new timekeeping system and other business transformation efforts. This role involves planning and executing change management strategies, creating effective communication and training content, and helping teams adopt new processes and behaviors. The ideal candidate brings a mix of operational experience, strong stakeholder engagement skills, and a solid understanding of change management methodologies.

Primary Responsibilities:

• Develop and implement comprehensive change management strategies to support key business initiatives
• Create and execute change plans that include communication, training, and stakeholder engagement
• Coordinate change management activities and collaborate closely with project teams and leadership
• Guide frontline employees and leaders through the transition to new systems, tools, and ways of working
• Deliver coaching and support to employees and managers to increase adoption and minimize resistance
• Monitor the impact of change on teams and recommend adjustments as needed
• Provide expert guidance on managing organizational change and transformation initiatives
• Create clear, engaging communications to ensure understanding across teams and stakeholders
• Develop training materials and lead change-readiness sessions for employees
• Measure the effectiveness of change efforts and identify areas for improvement

Key Skills and Qualifications:

• Bachelor's degree in Business Administration, Information Systems, or a related field
• 2–5 years of experience in change management, organizational development, or a related role
• Familiarity with change management frameworks such as Prosci, ADKAR, or similar (certification preferred)
• Strong understanding of change management principles, tools, and best practices
• Experience supporting large-scale organizational changes, ideally involving enterprise systems
• Excellent verbal and written communication skills
• Strong planning, organization, and facilitation abilities
• Comfortable working across all levels of the organization and managing multiple stakeholders
• Experience with project management methodologies and phases of the project lifecycle
• Highly proficient in Microsoft Excel and other data/reporting tools
• Collaborative, adaptable, and able to work independently with minimal supervision
• Strong analytical and problem-solving skills

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